Amazon One technology grows in Seattle’s Climate Commitment Arena


The stadium in Seattle called Climate Commitment Arena is the first in 2021 to combine Amazon One technology with Just Walk Out technology. Now, the NHL’s Kraken’s Seattle home is offering another first: the first stadium to use Amazon One outside of a Just Walk Out-enabled store.

Amazon One, Amazon’s palm recognition and payment service, joins the company’s Just Walk Out technology — customers can swipe a credit card when entering a store, pick up their item of choice and walk out without stopping at the checkout – In a few sports locations in Seattle and across the country. An extension of Amazon One technology as a standalone payment option allows fans to pay with the palm of their hand in some of the regular concession areas within the venue.

β€œIt was an easy decision for us to support a technology solution that guests love and are easy to use,” said Jeff Wilkinson, CIO of Delaware North, the franchise of the Climate Promise Arena. “With four Just Walk Out tech-enabled stores and Amazon One in seven regions, the Climate Commitment Arena is fast becoming a hub for tech-savvy fans, and we’re excited to help provide them with seamless access to the latest in this technology. payment experience expansion.”

The Just Walk Out technology exists outside of sports, but is becoming more common in the stadium world, appearing in 30% of professional stadiums alongside competitors like Zippin. Amazon is already present at three major sports venues in Seattle (Climate Promise Arena, Lumens Field, and T-Mobile Park) as well as UBS Arena in New York, TD Garden in Boston, Kyle Field in Texas A&M, and UBS Arena in Houston. Juice Park features the Just Walk Out location, Chicago’s United Center, Charlotte’s Bank of America Stadium and Los Angeles’ Arena.

Amazon One technology is currently in use at all three Seattle venues as well as Kyle Field in University City, Texas. Seattle’s Lumen Field became the first in the NFL to use Just Walk Out or Amazon One technology when it was added to the field ahead of the 2022 NFL season.

To use the update service at the Climate Pledge Arena, fans will need to opt-in to Amazon One technology to link their credit card to their account.Registration kiosks are available at all locations using this technology, as well as at Whole Foods Market
shop. After signing up, when it’s time to pay, customers can hover their palm a few inches above their Amazon One device and their account will be charged.

“Expanding the use of Amazon One as a payment option at the Climate Promise Arena will help reduce queue times for guests waiting to pay and eliminate the need for them to carry a wallet, handbag or credit card when they want to leave,” said Dilip, VP, AWS Applications Kumar said.

The Climate Commitment Arena will offer a total of 18 Amazon One devices in three concession areas, starting with Kraken’s NHL home opener on October 10. 15.

“We’ve received incredible feedback from our fans about Amazon One, and we’re excited to expand this technology to more areas within the Climate Commitment Arena,” said Todd Humphrey, senior vice president of digital innovation and fan experience at Seattle Kraken Say. “Providing our fans with a simple, safe and fast venue experience is our top priority, and we’re excited to deepen our relationship with Amazon to provide a unique, memorable and ultra-convenient retail experience at the venue.”

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