How to use data and technology to solve low-quality problems in your supply chain

After more than two years of pandemic, global unrest and economic volatility, quality management across the supply chain has never been more complex. As market volatility and frequent disruptions continue, companies are finding it harder to adapt to a changing economy. However, some companies successfully thrive under these conditions, leaving their competitors wondering what the success story is doing right.

Cody Kelly, senior account manager at QIMAone, believes the answer lies in digital. Companies that choose to digitize their quality management processes are not only able to respond to the crisis, but also stay ahead of their competitors. They have standardized processes across the supply chain, improved communication, and most importantly, they have taken a pre-emptive approach to disruption rather than reactive. Kelly believes that by adopting digital quality management and leveraging data and technology, companies can minimize quality issues, reduce defects and returns, and ultimately improve their bottom line. “It’s about turning these fragmented pieces into a collaborative harmony, a collaborative piece,” Kelly said.

For organizations developing products for consumers, safety and quality are non-negotiable. Not only is it critical that companies gain customer trust by selling quality, reliable products, but when mistakes inevitably occur, these companies need to develop strategies to correct them as quickly as possible. In today’s supply chain, manual processes can no longer do this. Companies that want to maintain brand loyalty in today’s changing environment will need to invest in digitizing quality management. Only then can they achieve consistency in an inherently inconsistent world.

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